Establish a distinct part for each manufacturer part number and define them as "alternate parts", so that they can be kept separate in inventory, yet be treated as a single part with identical attributes by purchase planning and material requirements planning processes.

Priority enables you to define product assemblies that include different quantities of assorted products in various combinations. The list of products can be transferred automatically from one sales document to the next (price quote, order, packing slip, and shipping document), and quantities adjusted as needed, enabling quick and efficient delivery of the entire product set to the customer.

Receiving orders and shipping to one customer when billing a different customer: for example, an order is received for a certain branch of a firm, while billing is handled by the firm headquarters.

In Priority, you can define a billing customer for each customer when opening customer accounts in Financials. You can also assign a billing customer for a specific invoice.

Requests for quotes (RFQs) can be generated automatically from purchase requisitions, for select groups of vendors: the preferred vendor for each item, or all vendors that meet a certain standard of quality. The receipt of quotes based on the same RFQ enables you to compare them, select the best one, and convert it to an order.

Priority enables you to record blanket purchase orders, which offer special pricing terms in exchange for a commitment to purchase a specified quantity of parts within a set time frame. The blanket order acts as a basis for the production of multiple purchase orders. The system provides a means of tracking the remaining quantity in the blanket order, as well as the monetary value of the order balance.

This module supports optimization of the three basic operations of warehouse management:

• Directed Picking
• Directed Replenishment
• Directed Putaway

These are all subject to constraints defined in advance by the warehouse manager.
 
You can also use this module to plan other routine warehouse tasks, such as inventory count, return to vendor, warehouse transfer, etc. For each warehouse operation recorded in this module, an appropriate inventory transaction document (e.g., shipping, sales invoice, or warehouse transfer document) is created, using built-in programs.
 
The module interfaces with automated data collection (ADC) systems, and supports input of inventory data via handheld devices and other data collection tools.

For companies that deal with diverse parts characterized by a variety of parameters (e.g., spare car parts), Priority offers a module that allows you to define specifications for each part, and to locate the part from within the lines of a sales order using a Part Specifications Explorer. For example, you can locate a spare car part by the car's make and model, the side damaged, etc.

Priority enables you to bill customers (prepare invoices) for all billable line items in a service call, or for payments due for a service contract, with the push of a button.

Priority enables you to link a warehouse to each technician.
When the technician's "warehouse" (usually his/her truck) takes parts from the company warehouse or issues parts to the customer's warehouse, inventory transactions are created to or from the technician's warehouse.

Priority's Sales Forecast module enables you to create annual forecasts for internal and external sales reps. Forecasts can be defined in terms of monthly sales, and broken down by part family or individual part, including quantitative data. There is also the option of defining forecasts for specific customers. You can perform continuous tracking of actual versus forecasted performance and of the degree to which targets are met by each sales rep, and create updated forecasts for the remainder of the sales period.

By using Priority's Customer Service module to manage malfunctions and service calls, your company gains access to a wealth of statistical data regarding the parts it services.

• Mean Time To Repair (MTTR)


• Mean Time To Assist (MTTA)


• Mean Time Between Failures (MTBF)


• Frequency of resolution usage


• Number of malfunctions per serial number


• Number of malfunctions per part


• Part availability (uptime)


• List of manufacturer malfunctions


• Service calls opened for similar malfunctions

If a certain dealer purchases from the company and resells to end customers that are not company customers:

Achieve a real competitive edge in your field by taking advantage of Priority's unmatched capabilities in general management areas:

• Open a customer record for the dealer.


• Define each end customer that purchases from the dealer as a contact for that dealer.)


• Open service contracts in the dealer's name, and specify the end user as the dealer's contact for service calls.

In the sale of items that are configured from multiple components, e.g., computers or machinery, Priority enables you to stipulate which components are included in the final product when preparing a price quote or sales order. You can base the quote/order on the basic product, and disassemble it and add or replace parts as required.
 Priority calculates the sum total of the parts and generates a price and cost for the parent. You can open a warehouse assembly document directly from the order, which will be transferred to the technical team for follow-up, up until delivery to the customer.