You can use Priority's Quality Assurance module to define uniform testing procedures for parts and to allow for flexible reporting based on the tests that are actually carried out:
Pre-define laboratory tests in the system and assign the appropriate tests to each part.
Pre-define all possible results for each test, as well as the range of acceptable results for each part.
When samples are taken, the list of required tests appears automatically, together with the possible results for each test. Specify the actual results for each test that is carried out.

Establish a distinct part for each manufacturer part number and define them as "alternate parts", so that they can be kept separate in inventory, yet be treated as a single part with identical attributes by purchase planning and material requirements planning processes.

Reserving a Finished Product in Inventory for a Specific Customer. Maintaining inventory of a finished product so that it will not be available for planning, or supplied to any customer other than that for which it was manufactured.

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A separate "loan warehouse" should be created in the system. Items in this warehouse will not be available for general sale.

Priority allows you to manage a sales opportunity as a "sales project." A sales opportunity consolidates the various tasks that need to be completed by the different units in your organization.

The sales BPM utility directs the progress of the opportunity through its various stages, and ensures that relevant personnel are notified of the opportunity status, as well as any delays that may occur, in an organized and methodical fashion.

The likelihood of closing the deal is updated according to the odds of closing defined for each stage of the process, and company managers receive up-to-date information on the pipeline, in terms of the financial scope of the deal versus the odds of closing, per sales rep, customer, and/or product.

When engineering data is maintained in CAD and PDM systems, data exchange with the systems used by your organization for operative processes is crucial.

Various projects in Priority interface with CAD and PDM systems, such as Smart Solutions, OrCAD, and Agile.

Use of these interfaces enables a continuous flow of engineering data, such as part numbers, part parameters, manufacturers, BOMs (including electronic component designations), and part revisions, to Priority.

Priority enables you to define required analyses at the part or part family level, as well as a range of acceptable values for each test. A COA is created and goods are released for use by QA personnel based on test results.

Priority's QA module enables you to:

• Define a set of required analyses for each manufactured part
• Determine a set of possible results for each analysis (a list or range of values)
• Record part sampling from the lot
• Create a COA
• Categorize parts by quality, based on test results
• Route parts for follow-up, based on QA status.

Maintaining traceability in the production of biotech products: When creating a bill of materials (BOM) for medical appliances, perishable medical equipment, or medications, you need to know the lot numbers of any raw materials or subassemblies involved in production of the top-level part.

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Priority includes an option for manual issue of a part or material; that is, when issuing materials or subassemblies to a BOM, you select the specific lot from which to issue the materials. The system contains reports that reflect the traceability of all lots participating in a BOM, up to the level of raw materials purchased from suppliers.

Priority contains a program that enables you to preserve the original price quote number, and to save multiple versions under that number, including the option to view previous versions.

Serial Number Tree Graphs: Necessary for tracking serial numbers in the configuration of medical appliances, machinery, or other equipment.

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During production, or part replacement through a service call, Priority enables you to designate a serial number as a child of the parent part's serial number. For example, you can attribute the serial number of an engine to the serial number of a parent part, such as a car or machine. There are reports that display the resultant tree graph of serial numbers.

Receiving Orders & Shipping to One Customer when Billing a Different Customer: For example, an order is received for a certain branch of a firm, while billing is handled by the firm headquarters.
In Priority, you can define a billing customer for each customer when opening customer accounts in Financials. You can also assign a billing customer for a specific invoice.

When the sales system is run in parallel with the production control system, you can view the progress of designated work orders at the individual order level, as well as their expected end date by lot (when production planning is run). In addition, you can view existing inventory levels and the availability of each part in the order.

Alternate parts are parts that can replace other parts. An alternate part can help resolve shortages that arise during planning of material demands. Priority enables the careful supervision of alternate part usage; users can determine that part A (e.g., an electronic component) can serve as an alternate to part B only when its parent part (e.g., a circuit board) is part C.

Priority enables you to track engineering change orders (ECOs) issued during part production. For each ECO, you can record a date, description, parts modified, etc.
You can also attach an ECO to a part revision and/or BOM. The system will track the revisions, and related work orders, that are affected by an ECO.

Revising the Routing in a Work Order: Sometimes during QA, the lab will recommend revising the routing in a work order (i.e., adding or subtracting operations), or revising the original BOM (adding or subtracting materials).

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When opening a work order, the routing defined for the part to be produced is recorded automatically. You can revise the routing for a particular work order, if the desired routing is different from the standard. Production reports, as well as the Backflush utility, will take the special routing into account. Similarly, you can revise the components (raw materials and sub-assemblies) issued in a given work order.

Following adoption of the Directive on the Restriction of the Use of Certain Hazardous Substances in Electrical and Electronic Equipment (RoHS) by the European Union, a need arose to maintain separate inventories of components that are RoHS compliant and those that are not, even though it is actually the same part. One solution is to define two part numbers - one for the component that is RoHS compliant and one for the component that is not. Instead of doubling the size of the part catalogue, Priority distinguishes between the two component types by their inventory status, making it simple to identify balances of RoHS compliant parts, as well as those that do not meet that standard.

Priority's comprehensive QA module includes an automated utility for tracking malfunctions discovered during the quality assurance process, from the moment a problem is reported up until it is closed, including the option to refer the problem to a malfunction review board (MRB) for discussion and recommendations to prevent its recurrence.
This automated malfunction handling process is fully integrated with the existing logistical workflow in Priority.

The Outgoing Shipping Vouchers module provides two main functionalities:

• Tracking the outgoing shipment process (from a logistics perspective)
• Allocating outgoing shipment expenses (e.g., shipping, insurance) to the relevant customer invoices, in order to obtain the part's true profitability in sales reports

The general idea is to enable management of all information that is relevant to the outgoing shipping process within a single module, for maximum data control and accessibility.

This module allows you to track and record:

• Shipping data (sender details, dates, etc.)
• Formal shipping documents
• Sales and purchasing invoices related to the specific outgoing shipment

Management and follow-up of the outgoing shipment is supported by the BPM flow chart.

If your operation is of the "made to order" type, building customer-specific machinery, instrumentation and the like, then, once you have planned and completed a project in Priority for building the part, and once the part has been supplied to the customer, Priority is capable of automatically opening a service and maintenance agreement, using the specifications recorded in the part's building project.

By using Priority's Customer Service module to manage malfunctions and service calls, your company gains access to a wealth of statistical data regarding the parts it services.

Analyses include:

• Mean Time To Repair (MTTR)
• Mean Time To Assist (MTTA)
• Mean Time Between Failures (MTBF)
• Frequency of resolution usage
• Number of malfunctions per serial number
• Number of malfunctions per part
• Part availability (uptime)
• List of manufacturer malfunctions
• Service calls opened for similar malfunctions