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Municipalities & Public Utilities

Municipalities & Public Utilities

Local government and municipalities are faced with the constant challenge of working under resource constraints. Pressure to meet demands of the population while minimizing operational overhead and managing organizational spending are all part and parcel of getting the job done in this industry. With Priority you can effectively manage your organization to meet these unique challenges, addressing such issues as accounting, human resources, reporting, development activity, project management and campaigns. Priority's end-to-end enterprise solution will help you integrate data from many different departments, automate processes and ultimately provide better services for your constituents.

Industry Targeted Functionality

  • Taxpayer (business/household) data, property tax information and other pertinent citizen/municipal information
  • Residential/business tax and licensing information
  • Billing and collection of property tax, licensing, water and garbage collection and other municipal services.
  • Built-in calculations for interest and penalties for late/deferred payments
  • Management of parking and other local government enforcement services (billboards, fire, business, waste disposal) with hand-held terminals connected to the central system
  • Single point of contact for all the above; unified household/business billing/collection information
  • Built-in utility to manage legal and legislative processes

Issues & Solutions

Managing Long-term Contracts with Set Payment Dates

Priority contains a unique utility for managing long-term contracts, which have an agreed price and fixed payment schedule. The agreements can be linked to varied exchange rates (in the dual currency package), and are invoiced automatically when a payment date is reached In a multi-customer environment, billing can be arranged in advance with the customer via a standing order, and charged to the customer's bank.

Handling Prepaid Expenses

There are certain types of expenses which by nature are spread out over a set period of time (e.g. rent, service charges, insurance). Priority allows for the automatic management of these types of expenses, distributing them according to accepted accounting procedures over the expense period (duration of the rental or service contract). By reporting the period covered when recording the vendor invoice, the system divides the total expense into fiscal periods and at the same time records it under Prepaid Expenses. Periodically, you run a program which transfers the correct proportional amount from Prepaid Expenses to the appropriate expense item.

Multi-Dimensional Analysis of Profit Centers

Priority's profit center module enables measurement and analysis of profit centers in the organization by up to 5 different dimensions. For example: dimension 1 - analysis by activity sector, dimension 2 - analysis by department, dimension 3 - analysis by project, etc.
Each dimension is a kind of independent system of revenue and expense, receiving input directly from financial transactions (or partial transactions). A single financial transaction can take part simultaneously in all 5 dimensions operating in the system, according to predetermined rules, or when recording the transaction, or retroactively.

Reporting by Business Sector

In multi-company organizations, encompassing a variety of business sectors across companies, there is a need for reports and analysis of the organization's activity by business sector.
Priority's Profit Centers utility enables the simultaneous recording of accounting activities for each sector in both company ledgers and in the relevant profit center.
Using profit center attributes that are part of our financial transaction records, you can produce a consolidated profit and loss report (and analysis) across subsidiaries for a specific business sector that is shared by more than one subsidiary.

Authorizer Lists for Purchase Requisitions

Authorizer Lists for Purchase Requisitions: Purchase Requisitions (PRs) go through a round of electronic authorization according to PR amount and any other conditions that require authorization.


Priority enables you to create a list of authorizers, which can be activated by PR amount or by business rules defined in the BPM utility, in order to route the PR to the proper authorizers.

Automatic Inter-Company Transactions

Priority allows you to define inter-company transfer accounts in the General Ledger to enable automatic transfer of inter-company transactions, including the option to automatically record transactions in the second company's ledger, provided this company is included as a database in Priority.

Cash Flow Forecast

You can run the Create Provisional Entries program to record open orders, unpaid goods received from vendors, and unbilled shipping documents as provisional journal entries. These entries can then be included in the Cash Flow Forecast.
Using the Cash Flow Forecast Sums form, you can add sums to the cash flow that are not based on invoices or orders (e.g., salaries).

Avoid Deviation from the Purchasing Budget

Priority allows you to activate online budgeting from the very first stages of purchasing. Upon generating a purchase requisition, users will be asked to specify the budget item for which the desired part or service is being requested. Before the PR can be passed on to the organization's purchasing department, the following conditions must be met:

  • The budget allows for orders to be placed
    The user is authorized to place orders for the specified budget item
  • This mechanism accompanies all subsequent purchasing stages, right up to final authorization of the order and submission to the vendor.

Working More Efficiently in a Multi-Company Environment

Priority enables you to define the forms you work with as multi-company forms (for relevant users). Users that are authorized to work in more than one company can view all relevant data from this group of companies in a single form.

Examples:
  • To Do List - The list of issues awaiting the user's attention is taken from all companies in which the user is active.
  • The purchasing manager can view all purchase requisitions from the group in a single form, and handle them from the same location.
  • The service manager can view all service calls assigned to the group's employees in a single form (in the Customer Service module).

Using MS Word Templates to Format Documents in Priority

Priority resolves the common need for customized documents for external use by using MS Word templates.
You can design customized document templates in Word, add company logos, and, most importantly, implant "smart tags" for data exported from Priority in the appropriate places within the template. Once you have saved the template to the template library, you will be able to print documents in the new format.

Data Privileges

Data Privileges: How to prevent two users with identical form, report and column privileges from accessing data that they are not authorized to view, such as sales data for another branch or salesperson, or confidential accounts.


The solution to this issue is a data privileges utility that enables you to hide confidential data from users, even if they are authorized to work in the relevant form. Priority supports data authorization by branch/sales representative, as well as the definition of secured accounts, customers, and vendors.

Cash-Based Accounting

Priority offers a comprehensive utility for managing business transactions on a cash basis, including pro forma invoices and journal entries, which do not affect the ledger balance or appear in financial statements. You can perform separate reconciliations for pro forma entries and for regular entries, and you can run customer credit reports and aging reports that take pro forma transactions into account.

When working on a cash basis, you do not debit the customer's account in the ledger until after receiving payment for services rendered. Consequently, you cannot use regular invoices to bill the customer for these services. Instead, you record a pro forma invoice after performing the service and prior to receipt of payment; the sales invoice is recorded only after receipt of payment.