M.S. I-LEAD SOFTWARE SOLUTIONS LTD is a software solution provider located in Nicosia, Cyprus. We distribute and support the Priority ERP system, including integration services and mobile solutions for warehouse control as well as sales representatives. Among our customers are some well known names in Cyprus, including: Medochemie Ltd – Pharmaceutical manufacturing; MPM LTD – Import & Distribution of Cosmetics and Food; D.J. Demades & Sons Ltd – Car dealer and service; Galatariotis Telecommunications Ltd – Telecom provider and service; and Aqua-Masters Ltd – Construction.

We choose Priority and Eshbel because we were looking for a customizable ERP software package backed by a company that could help us through the initial phases in adapting the system to the needs of Cypriot companies. Eshbel as a company, and Priority as their solution, have successfully fulfilled these requirements

Priority is comprehensive ERP system that is very user friendly and therefore easy for end users to learn after training, as well as being intuitive for us as a team to implement. Its flexibility in customizations allows us to be adaptable and responsive to the business needs of our customers. Priority is very competitive with other products of similar scope. With very high quality code, software bugs are rare and maintenance costs are kept to a minimum. Eshbel’s support and training is always available to us, and is there when we've needed it.

It is always difficult breaking into a market with any new product or idea, especially with a new software solution or one which does not have name recognition. By working closely with our first customers and demonstrating strong commitment to the success of the project we quickly managed to fine tune Priority to the Cypriot business requirements. This would not have been possible without the help of the dedicated team at Eshbel, who stood closely by us during the first few years. Now our customers are very pleased with the choice they made, and recommend us and Priority to other companies.

We at iLead think that Priority’s adaptability is what stands out compared to other software in the market. Combined with the support we receive from Eshbel we are continuing to grow our customer base.

Eshbel maintains close relationships with its partners in contrast with big companies such as Microsoft or SAP. This gives us faster response times to our queries and also our suggestions for future improvements are heard.

We have received training on implementation and programming therefore we can work with minimal help from Eshbel. When help from Eshbel is required we can rest assured that this will come very fast from their on-line support, and if required they will assign an implementation consultant.

Priority is a solid ERP system with years of expertise built into it. The system is continually updated with new features and support is of high standard.