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Retail Industry

Retail

The retail industry has suffered tremendous losses recently, and the industry is more competitive and cutthroat then ever. With internet marketing and sales now mainstream, companies must use advanced technology to sell products, enhance customer service, and build customer loyalty. Priority can help you plan, deliver and track the success or failure of your marketing campaigns, develop and deliver consistent customer service while maximizing the use of our ERP system across your entire enterprise. A comprehensive end-to-end solution for retailers, Priority will help you reduce operating costs, integrate processes across the enterprise including CRM, and increase communication and accessibility of information about customers, suppliers, warehouses, employees and accounting. Priority can help you complete critical tasks such as managing inventory, leveraging your workforce, planning and forecasting, while providing reporting and analytical tools needed to make critical business decisions. With Priority you can do it all, from procurement to customer billing and retention to enterprise management.

Industry Targeted Functionality

  • Campaign pricing engine with discount hierarchy
  • Advanced marketing and event management
  • POS (point of sale) integrated with order entry/delivery schedule
  • Customer relations management (CRM) for pre- and post-sales activities
  • Strong forecasting synchronization with customer schedules
  • Order entry configuration
  • Distribution-routing optimization and built-in calendar with drag-and-drop capabilities synchronized with MS-Outlook
  • Tight control on returned merchandise credit (ensuring that credit is in line with the original price of the returned goods)
  • Delivery scheduling

Issues & Solutions

Delivery Scheduling to Chain Stores Using a Fleet

Planning and Execution of Delivery Scheduling to Chain Store Branches Using a Fleet of Vehicles
Priority 's Delivery Scheduling module enables you to:
Set up distribution routes and arrange order delivery by date and route
Manage a fleet of vehicles, defining weight and volume capacity
Automatically assign vehicles by date and distribution route, controlling for weight/volume limitations
Prepare order picklists according to distribution route
Produce sales invoices and shipping documents per distribution route

Order Delivery Using External Logistical Center Resources

Customers' orders are rerouted for delivery from the logistical center. When orders are delivered, picklists are imported directly from the logistical center, thereby updating order and inventory balances and generating shipping documents and customer invoices.
Price Lists & Discounts by Customer Group


Managing Price Lists & Discounts by Customer Group. Maintaining a single entry for price lists and discounts for a customer group.
Define a representative customer for each customer group. Changes and updates to price terms or discounts for the representative customer take effect immediately for all customers in that group.

Selling an Assortment of Items as a Single Unit

Priority enables you to define product assemblies that include different quantities of assorted products in various combinations. The list of products can be transferred automatically from one sales document to the next (price quote, order, packing slip, and shipping document), and quantities adjusted as needed, enabling quick and efficient delivery of the entire product set to the customer.

Customer Bonuses

The bonus system in Priority enables you to offer customers bonus parts

when they order a certain quantity of a specific part or parts belonging to the same part family. There are two types of bonuses:
Regular bonuses are given upon purchase of a certain part by some or all customers.
Special bonuses are defined for specific customers and are given to those customers only.
You can define progressive bonuses based on quantity purchased, so as to increase the customers' incentive to purchase large quantities.

Size & Color Matrices for the Fashion Industry

Priority includes a special module for the Fashion industry. The central tool in this module is a style/size/color matrix - a multi-dimensional table used to itemize inventory transactions. The horizontal axis of the table represents the range of sizes in which the style is produced, and the vertical axis contains a list of colors. The table's cells are used to indicate required quantities of each size/color combination.

Analyzing Sales Data for Similar Parts

Companies that manufacture and distribute products often maintain identical parts with different characteristics. For instance, for the electrical industry, this may be identical products with different voltages (110V vs. 220V); in the fashion industry, this may be shirts of different colors, fabrics and/or sizes. These products need to be maintained separately in inventory, yet should be analyzed in executive reports as the same product.
Priority allows you to define a common base product for parts with similar characteristics. In this manner, for example, you can analyze sales data for a 110V part separately, or for the base product, which takes into account sales of both the 110V part and its parallel 220V MRP Planning in Commercial Companies that are Non-Manufacturing

Purchase Planning (MRP) for Commercial Companies

Material Requirements Planning (MRP) for Distributors enables the planning of required issues for sales orders and forecast orders (without addressing BOMs or production/assembly operations of any kind).

Such planning "explodes" requirements for the assembled product to the next level down in the BOM. For instance, it will generate purchase requisitions for the component parts of a bicycle.

Informing the Customer that their Order is Ready

Priority 's BPM utility lets you send an automated message to a customer or group of customers when a certain business rule is satisfied. For example, when a computer assembly is completed for a sales order, the customer receives an SMS letting them know that the computer is ready to be picked up.

Using MS Word Templates to Format Documents in Priority

Priority resolves the common need for customized documents for external use by using MS Word templates.
You can design customized document templates in Word, add company logos, and, most importantly, implant "smart tags" for data exported from Priority in the appropriate places within the template. Once you have saved the template to the template library, you will be able to print documents in the new format.

Warehouse Management System (WMS)

This module supports optimization of the three basic operations of warehouse management:

  • Directed Picking
  • Directed Replenishment
  • Directed Putaway
These are all subject to constraints defined in advance by the warehouse manager.

You can also use this module to plan other routine warehouse tasks, such as inventory count, return to vendor, warehouse transfer, etc. For each warehouse operation recorded in this module, an appropriate inventory transaction document (e.g., shipping, sales invoice, or warehouse transfer document) is created, using built-in programs.

The module interfaces with automated data collection (ADC) systems, and supports input of inventory data via handheld devices and other data collection tools.

Managing Special Offers for Your Customers

Priority 's Special Offers module enables users to offer incentives to customers that purchase a designated amount of goods within a defined period.
In the first stage, you assign a name, start and end dates, and Priority to the offer (i.e., if two offers are defined for the same part or part family, the offer Priority determines which one will be attached first to invoiced sales when the campaign is over). Later on, you can define a target quantity for the part, which the customer must purchase in order to be eligible for offer benefits. Alternatively, you can define a target sum; customers who purchase target parts equaling this sum during the defined offer period will be eligible for benefits.

Customer compensation can be according to any one of the following models:

  • Offered Products: Select a part number and quantity to which the customer will be entitled if they meet the offer target.
  • Credit in Percentage of total purchases during the offer period: Determine the credit % which the customer will receive.
  • Fixed Monetary Credit for purchases made during the offer period: Indicate the amount of credit which the customer will receive.

Branch Management in Priority

Priority enables you to define and manage the company's branches. Each branch can be linked to an area, enabling sales analysis by branch and by area. Each branch can be linked to the branch warehouse, and its inventory can be managed by the desired inventory levels, as defined for the branch.

Each employee is linked to the branch in which they work. Document numbering can be defined separately for each branch.

You can produce reports summarizing sales by branch (at the order, shipping document, or invoice level), determine separate numbering patterns for each branch's documents, and attach a separate logo to printed documents for each branch.

System access can be limited by user branch, so that each user can access only data related to their own branch or to other branches for which they have been given privileges.