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Customer Relationship Management

PrioriPOS - ERP Retail Solution

In today's competitive market, companies must reduce expenses while increasing sales and profit margins. Priority's PrioriPOS, a comprehensive ERP solution for the retail industry, provides access to real-time data when and where it's needed, enabling retailers to react quickly and effectively to changing business needs and trends, manage inventory efficiently and increase their customer base and sales. Similarly, the availability of accurate reporting and analysis tools empower retailers to provide superior customer service at the point of sale and to optimize profit. As an integrated, end-to-end solution, PrioriPOS gives you the tools and the functionality you need to increase sales, reduce costs, maximize customer value and deliver a competitive advantage:

  • Point of sale system – manage customers and sales transactions at the store
  • Back office system – manage front office tasks at the store over the POS terminal
  • Head office system – manage the company's central operations and tasks in main offices/warehouses

Key Features:

  • Transaction and sales management
  • Real-time inventory management
  • Manage fashion items (using a matrix system)
  • Track inventory shipments in and out of stores
  • Point of Sale (POS) systems offer touch-screen operation via intuitive, user-friendly interface
  • Monitor labor scheduling and attendance
  • Online system also provides offline functionality in case of communication failure for enhanced survivability
  • Hierarchical permission system for regulating all PoS functionality
  • Secure messaging/e-mail system for communication between stores and head office
  • Establish and maintain a club card/customer rewards program and associated points tracking
  • Support for prepaid cards (e.g., club cards, gift cards)
  • In-store customer management: record customers and profiles; add club members; manage customers' credit points, special discounts, promotions and more.
  • Manage bank deposits
  • Establish and maintain target-based sales incentives for employees
  • Establish and maintain sales incentive contests for stores in the chain
  • Manage price lists
  • Unique revenue optimization system for managing customer promotions and special offers
  • Manage layaway plans
  • Online crediting system
  • Suspend and switch between sales
  • Configurable search for quick item location
  • Full inventory visibility, including other stores/warehouses
  • Manage serialized items (e.g., electronics)
  • Manage orders
  • Restore past transactions
  • Track irregularities such as: price changes, returns, credits, cancelled transactions, open drawer on no-sale, discounting and more
  • In-store inventory receipt of supplied goods
  • Manage reports (e.g., inventory and sales, sales targets, receipts) in store, create and run custom reports using a report generator
  • Hardware can interface to: thermal printers, barcode readers/scanners, cash drawers, customer display monitors, video surveillance cameras, biometric/fingerprint scanners and more
  • Payment methods: credit/debit cards, cash, checks, vouchers, credit, reward points; supports multiple currencies.

    Segments in Retail:

    • Fashion
    • Consumer Electronics
    • Furniture
    • Mobile
    • Optics
    • Houseware
    • Toys
    • Computers and Hardware
    • Kitchenware
    • Department Stores
    • Jewelry and Watches
    • Gift Shops
    • And more...

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