Higher quality patient care, stricter health-care requirements, reduction of costs and increased competitiveness are only some of the growing demands of this industry. Priority's proven track record with health-care providers including HMO's, central dental clinic management, and drug and health food outlets can help you meet these challenges and become more efficient in all dealings with doctors, patients, technicians and administrative tasks. Priority maintains detailed patient records with case management so that providers can focus on patient safety and quality of care as their main concerns.
- Industry Targeted Functionality
- Priority Health Care Industry Customers
- Issues & Solutions for the Health Care Industry
Industry Targeted Functionality
- Patient record management (EMR)
- Patient accounting
- Case management (including medical history records, doctor visits, symptom history, diagnoses, treatment, medication medical/diagnostic records and lab reports)
- Alert and notification capabilities when certain diagnostic conditions are met
- Staffing and resource allocation, with drag-and-drop calendar synchronized with MS-Outlook
- Staff reimbursement plans
- Tracking of patient treatment plans and cross-clinic reimbursement
- Tracking of clinical treatment, procedures and medications, as per attending physician's recommendations
- Costing of treatments and medication
- Productivity reports on a department and/or individual level
- Resource monitoring and tracking
- Purchase planning and management of medications and equipment
- Advanced reporting functionality and ability to conduct clinical analysis based on real-time data
- Special utility to execute and monitor patient payments and debt collection
Priority Health Care Industry Customers
Following are some of the customers using Priority in the Medical Device/Scientific Instrumentation industry:
- Maccabi Dental Clinics
- Hospital San Charbel
Issues & Solutions for the Health Care Industry
Interface for weighing trucks as they enter and exit loading areas
Assigning a Doctor to a Hospital and Department
When selling medications or medical equipment, you can maintain your
final contact (e.g., a doctor) in the system, as well as the
hierarchy above them (e.g., a department and hospital).
Priority enables you to create various contacts (doctors, nurses,
etc.), assign them to a department, and assign the department to a
hospital. Price quotes and orders can be issued in the names of any
of the above agents, while maintaining their place within the
hierarchy.
Priority offers a fully integrated graphic calendar, in which you can define alerts and constraints, and which can be synchronized with MS-Outlook. Use this calendar to set up meetings, schedule appointments for technicians and sales people, and assign resources.
Assigning Technicians by Specialty/Geographic Region/Available Work DaysAssigning Technicians by Specialty/Geographic Region/Available Work
Days in a Heterogeneous Environment
Priority's Customer Service module enables you to manage technicians
by their area of expertise, the geographic regions in which they
operate on any particular day of the week and their availability in
respect to customer needs. You can then use the system's graphic
interface to schedule technicians for service calls.
In companies that provide services to a wide range of customers,
such as a chain of large medical clinics, where patients can move
between many different treatment areas within each clinic, it is
easy for customers to leave the premises without paying their debt.
The challenge is to minimize outstanding customer debts, identify
those customers who haven't paid and restrict their access to future
services.
This issue can be resolved in Priority by taking the following
steps:
- Prevent the debt from aging by collecting it in a timely fashion, run an aging report on a daily basis to identify those customers whose debts are still new (e.g., they have just left the clinic without paying), and collect those debts by phone.
- Set up warning messages that appear when an appointment is scheduled for a customer with an outstanding debt.
- Prevent the scheduling of an appointment for such customers in other clinics in the chain.
Priority contains a unique utility for managing long-term contracts,
which have an agreed price and fixed payment schedule. The
agreements can be linked to varied exchange rates (in the dual
currency package), and are invoiced automatically when a payment
date is reached.
In a multi-customer environment, billing can be arranged in
advance with the customer via a standing order, and charged to the
customer's bank account or credit card.
Priority's profit center module enables measurement and analysis of
profit centers in the organization by up to 5 different dimensions.
For example: dimension 1 - analysis by activity sector, dimension 2
- analysis by department, dimension 3 - analysis by project, etc.
Each dimension is a kind of independent system of revenue and
expense, receiving input directly from financial transactions (or
partial transactions). A single financial transaction can take
part simultaneously in all 5 dimensions operating in the system,
according to predetermined rules, or when recording the transaction,
or retroactively.
In multi-company organizations, encompassing a variety of business
sectors across companies, there is a need for reports and analysis
of the organization's activity by business sector.
Priority's Profit Centers utility enables the simultaneous recording
of accounting activities for each sector in both company
ledgers and in the relevant profit center.
Using profit center attributes that are part of our financial
transaction records, you can produce a consolidated profit and loss
report (and analysis) across subsidiaries for a specific business
sector that is shared by more than one subsidiary.
Priority resolves the common need for customized documents for
external use by using MS Word templates.
You can design customized document templates in Word, add company
logos, and, most importantly, implant "smart tags" for data exported
from Priority in the appropriate places within the template. Once
you have saved the template to the template library, you will be
able to print documents in the new format.
Priority enables you to define and manage the company's branches.
Each branch can be linked to an area, enabling sales analysis by
branch and by area. Each branch can be linked to the branch
warehouse, and its inventory can be managed by the desired inventory
levels, as defined for the branch.
Each employee is linked to the branch in which they work. Document
numbering can be defined separately for each branch.
You can produce reports summarizing sales by branch (at the order,
shipping document, or invoice level), determine separate numbering
patterns for each branch's documents, and attach a separate logo to
printed documents for each branch.
System access can be limited by user branch, so that each user
can access only data related to their own branch or to other
branches for which they have been given privileges.
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